Do you work with start-ups?
How do we get our products to your fulfillment center?
How do we transmit our orders to you?
What are you shipping methods and costs?
Do you send email confirmations when the order is shipped?
How do you manage backorder shipping?
What are the shipping supplies that are free?
Who provides the insurance for my inventory?
When do you usually ship orders?
Can you provide special tasks for me?
Do you provide kitting and assembly services?
Do you? Can you?

Do you work with start-ups?
Absolutely. With our low fees and no account set-up fee, we want you to start with us and continue with us for a long time.

How do we get our products to your fulfillment center?
Have them addressed to Your Company Name, 7801 Alabama Ave., Unit 19.  Canoga Park, California 91304                                                                                                                                        
How do we transmit our orders to you?
You may send your orders to us by .csv file, email (orders@)or other electronic means.  The best way is to integrate your shopping cart with our system or better yet just send us the packing slip and the shipping label in a pdf file.


What are you shipping methods and costs?
We use all major carriers and will use any carrier that you wish to designate. As a matter of history we ship predominantly with USPS and UPS. The costs are the cost that the carrier charges. To find out shipping rates, go to the carriers website and view their rate charts. Remember to use our zip code 91304

Do you send email confirmations when the order is shipped?
Ship confirmation emails can be sent to you and your customer when the order has shipped. Depending on the carrier, the email can include the tracking number so you and your customer can track when the shipment will arrive.

How do you manage backorder shipping?
When an item is sold that is out of stock, the order is marked as a backorder and held until the new inventory arrives. When the inventory arrives all the backorders are filled and shipped.


What are the shipping supplies that are free?
We can use any shipping material you need, including custom made materials. The shipping materials we provide for free include sealed bubble mailers, boxes, bubble wrap, kraft paper, as well as carrier boxes and envelopes (such as USPS priority mail boxes, FedEx packaging, etc)


Free Sealed bubble mailers come in the following sizes
7 1/4 x 10 ¾
8 1/2 x 10 ¾
9 ½ x 13 ¼
10 ½ x 14 ¾

Free 200 lb Stock Boxes come in the following sizes
Free 200 lb Stock Boxes come in the following sizes
12 x 10 x 4
14 x 6 x 4
12 x 9 x 10


Free Packaging Material
Bubble Wrap
Kraft Paper
Unprinted newsprint

Who provides the insurance for my inventory?
You provide the insurance for your inventory and therefore you agree to hold us harmless in the event of any loss which includes fire, water damage and theft.

When do you usually ship orders?
Typically, orders received are processed within 1 day. There are situations where orders received might be processed the next day and sometimes orders received are processed the same day. All orders are processed as quickly as possible.

Can you provide special tasks for me?
Yes, if you need special handling, labeling, or sorting, we can provide that at a labor rate of $40 per hour

Do you provide kitting and assembly services?
Yes, these services can be provided at the same $40 per hour rate.

Do you? Can you?
We want to work with you. Let us know what your needs are and we will find a way to make it happen. Call us at 888 923-1112..